Recently I attended a very large, and very crowded free outdoor 3-day music festival in San Francisco’s Golden Gate Park. Moving between six stages of exceptional talent proved to be an arduous and exhausting experience; that thankfully wouldn’t diminish the inspiration and invigoration fueled by the great music. But I was thinking that it might…
I’m a firm believer in quality customer service! I believe that in order for any business to build its brand, retain its existing customers and find new ones, it must be responsive to what the customer says about them and asks of them. This does not mean that a business must take action to every…
The gentleman sitting next to me on a recent cross-country flight was in a talkative mood, so after learning that he was a small business owner, I got him to discuss his hiring practices. He proudly told me that in addition to recent college graduates, and experienced professionals, he regularly hires applicants from disadvantaged and…
There are an awful lot of things that get in the way of our success, whether the objective is looking for and finding work, or any other personally important endeavor. Fear of rejection and failure in the job search are among the most cited concerns voiced by job seekers. “What if I don’t get the…
A client recently called to say she had just returned from an interview with a company where she really wanted to work, and that she felt her interview went very well. I asked why she felt so confident that she had a good interview, and she said, “I had no trouble answering all their questions,…
One of the questions I get asked most often is: “Do I need to customize my resume for each job that I apply for?” Unless you are applying for only one specific kind of job with little variance to the functions you want to perform (and even then so), the answer is Yes, you do…
