Archive for April, 2012

Apr 30 2012

Exit Strategy

Back in the day, workers spent a lot more years with a single employer than they do today.  We once thought we’d spend our entire careers with a single employer, but this is no longer the case.  In fact, it’s becoming increasingly rare for employees to spend more than 5 years with a single employer.  [...]

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Apr 16 2012

No Holiday at the Inn!

Published byHank under customer service

Was recently discussing customer service issues and experiences when the question came up:  Would you feel guilty if an employee was fired because of the poor customer service you experienced?  Obviously, the answer depends on the circumstances of the employee’s errors; the punishment should fit the crime.  Customer service is the lifeblood of so many [...]

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Apr 02 2012

Your Privacy Is At Stake!

Published byHank under hiring, privacy, social networking

A recent story in the Wall Street Journal (links below) started a firestorm of reactions across the country from both employers and job seekers, as well as from legal corners and privacy rights groups.  There is a growing trend by employers to demand that applicants provide their logins and security passwords to their Facebook and [...]

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