Jul
25
2010
Regardless of the type of relationship you are trying to establish, the first days truly are the hardest. This is particularly true when you start a new job. Even if you are a veteran in your field and think you are prepared to do the work that is expected, you are thrust into a multitude [...]
Tags: communication skills, job productivity, preparation
Jun
14
2010
Have you ever read a feature (online or in print) that claimed to offer two views of the same idea, topic or product? There are all kinds of examples of this “two sides of same coin” column in a wide variety of publications. But upon reading them, frequently the questions asked are not the same [...]
Tags: attitude, Communication, employer, hiring, interviews, recruiting
Apr
05
2010
The concept of up-selling (trying to sell the customer more than just what they asked for), has been around for a long while. Whether it’s the waitress asking, “Do you want fries with that?”, or the appliance vendor asking if you want the matching stand for the plasma TV, offering more to the customer than [...]
Tags: , up-selling, value
Feb
22
2010
If you’re an employee, the title of this piece may seem like an oxymoron. Jobs rarely turn out as they were described in their recruitment announcements. They often lack complete information and merely elude to on-the-job realities. And then there’s the catch all phrase, “… and other duties as assigned,” that necessitate your ability to [...]
Tags: employment, recruiting
Oct
19
2009
Recently I attended a very large, and very crowded free outdoor 3-day music festival in San Francisco’s Golden Gate Park. Moving between six stages of exceptional talent proved to be an arduous and exhausting experience; that thankfully wouldn’t diminish the inspiration and invigoration fueled by the great music.
But I was thinking that it might have [...]
Tags: competitive job search, cover letters, Networking, resumes
Aug
10
2009
I’m a firm believer in quality customer service! I believe that in order for any business to build its brand, retain its existing customers and find new ones, it must be responsive to what the customer says about them and asks of them.
This does not mean that a business must take action to every comment [...]
Tags: , caring, Communication, customer service, retaining customers
Jul
27
2009
One of the questions I frequently get asked is: Do I really need to send a Thank You note after an interview?
The Thank You letter has almost disappeared as a message of appreciation in today’s fast paced age of computers, email, and online social networking. But communicating your gratitude is no less important today than [...]
Tags: interviewing, respect, Thank You note
Jul
14
2009
On a New York commuter train last week the two strangers sitting across from me became engaged in a career discussion. The gentleman, casually dressed, older, appeared close to retirement age; the woman also casually dressed, appeared to be in her early 30’s.
It was just simple commuter banter – small talk. The man was asking [...]
Tags: Communication, Networking, trust
Jun
15
2009
“Have Gun – Will Travel reads the card of man.” So went the lines of the theme song (and title) to the popular western starring Richard Boone as Paladin, a soldier of fortune and gun for hire that ran on CBS from 1957 through 1963. Here was a guy who liberally passed out business cards [...]
Tags: business cards, contact retention, promotion
May
05
2009
Attention Employers! Like most business operators today, you are concerned with the maximizing resources, particularly your best assets. You have a staff of wonderful, talented people who have shown you great loyalty and devotion. Without this human capital you could never have achieved your success!
But times are hard! Though you don’t want to, you feel [...]
Tags: employee retention, part-time employment
Apr
06
2009
One of the questions I get asked most often is: “Do I need to customize my resume for each job that I apply for?”
Unless you are applying for only one specific kind of job with little variance to the functions you want to perform (and even then so), the answer is Yes, you do need [...]
Tags: addressing employer needs, Clarity
Mar
23
2009
For many people, introducing one’s self to a complete stranger is a very painful experience. Believe me, I know! It’s much easier for me to address a room full of people (strangers or not), than to introduce myself to someone I don’t know!! But to overcome my discomfort talking with strangers took commitment and determination. [...]
Tags: introductions, Networking, Self promotion
Mar
09
2009
Recently I met with a small business owner and we discussed recruiting for his growing business. When I asked him if he did any of his recruiting online and if he looked at resumes posted on job search sites, he answered with a very enthusiastic “Yes!”. He told me he has been successful in filling [...]
Tags: , EEOC, employment discrimination, FEHA, Objective statements, recruiting
Feb
23
2009
In school, were you the one who always had a better/different way of doing things? When the teacher was explaining that 2 + 2 = 4, were you the one who said the same result could be achieved by adding 3 +1? Or by subtracting 1 from 5?
If you’re still looking at things a bit [...]
Tags: , brainstorming, creativity, Networking, skills
Feb
09
2009
Whether you are a new graduate looking for your first major gig, or an experienced professional who has been laid off, open and honest communication with your network of family, friends and industry peers is your best bet for making headway in your job search.
It is not uncommon to feel withdrawn when you’re out of [...]
Tags: Communication, Networking
Jan
12
2009
So you managed to get through 2008 without laying anyone off. You’ve tightened budgets, cut back on spending, held your own against your competition, and even earned a profit. Congratulations!
But 2009 looks like it will require additional belt tightening. You recognize the loyalty of your staff, and you’ve tried to reward them, but you’re still [...]
Tags: , Communication, creativity, employee retention
Dec
29
2008
Look, I know the economy sucks right now. People are getting laid off in record numbers and you begin to wonder whether looking for a job is worth the effort.
Your frustrations mount because there are bills to be paid, you’ve got personal and familial responsibilities, and the outlook is less than optimistic.
Well, I get it! [...]
Tags: , hard work, Networking, perserverence, positive attitude
Dec
01
2008
With the unemployment rate rising, it is apparent that more people are completing for fewer jobs. And as employers are receiving more resumes than they have positions to fill, they can’t always spend the time coding, classifying and filing all the resumes they receive – electronic or paper – for present or future consideration.
Even though [...]
Tags: , applying for jobs, cover letters, employer response, resumes
Nov
16
2008
There’s no question that one’s skills, experience and qualifications should be the primary consideration by an employer when selecting a candidate for hiring. But one of the most important skill sets any applicant can bring to a job is far less recognizable from interviewing alone. The qualities one brings for being able to deal with [...]
Tags: , attitude, interviewing, soft skills
Nov
05
2008
Employers have to be clear about what they are looking for when hiring. It is a difficult thing!
The intro to so many job listings these days includes a blurb extolling the virtues of the company filling the position. This is important information, it’s part of a good promotion campaign, it helps applicants to know a [...]
Tags: Clarity, hiring, Self promotion